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 RISD 41 TechLinks . District Technology Information 
August 12, 2003 
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Greetings!

Welcome back to school! This first issue of TechLinks will serve to remind you of the options available to provide technology support to the teachers, administrators and support personnel of the Rock Island School District.

In this issue
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  • Opening Day 2003
  • Technology Help Desk
  • Technology Tuesdays
  • TroubleTrakker
  • Technology Equipment

  • Technology Help Desk
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    The technology department has an online help desk that is staffed from 8:00 a.m. until 4:00 p.m. each day school is in session. Clicking once on the Live Help icon will send a request to open a chat with a technician. We are able to solve many computer problems while you're online.

    Live Tech Help »

    Technology Tuesdays
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    Technology assistance will be available every Tuesday afternoon from 3:30 - 5:30 in the Rock Island High School Library. No advanced registration is necessary - simply bring your technology questions and we'll do our best to provide the answers. This is an excellent opportunity for individual help with PowerPoint, Word, Manila, email or any of the applications used throughout the district.

    Technology Workshop Calendar »

    TroubleTrakker
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    Requests for technology assistance should be made through TroubleTrakker. Entering your request online enables us to to assign the problem to a technician quickly and monitor the progress being made towards a solution.

    TroubleTrakker may be accessed from any computer connected to the Internet. Therefore, if your computer isn't working, the request for help can be entered on another school computer or from your home computer. If you need help connecting to TroubleTrakker, contact the technology department at extension 234 to receive directions and your account information.

    TroubleTrakker Login Page »

    Technology Equipment
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    The district has digital cameras, digital video cameras, desktop projectors, laptop computers and other technology materials available for use in your classroom. Most equipment may be borrowed for a two week period. Desktop Projectors are limited to two days.

    If you are interested in borrowing equipment, first check the technology equipment calendar for availability. If the item you need is available, select "Add Event" on the calendar and submit your request. You may also send an email to Laura Hall to reserve the equipment.

    Technology Equipment Reservations »

    Opening Day 2003
    Video recordings of the Opening Day 2003 presentations are available in segments on the Rock Island Website.

    VHS and DVD recordings of the entire presentation are also available. Contact the technology department to borrow the video or have a copy made on your blank tape or DVD.

    View the RISD 41 Respect Presentation

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    . Other RISD Technology Resources

    FreeBay

    TechLinks Back Issues

    STAR & AR Help

    DigiChat

    Message Boards

    Web Email

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    Join our mailing list!
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         email: mike.breidenstein@risd41.org
         voice: 309-793-5900 x238
         web: http://www.risd41.org

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